Our Total Care Managed IT Services program keeps your network and systems operating at peak performance. Our team of certified engineers and technicians deliver high levels of IT support and technology help from our Network Operations Center in Lansing on 24×7 basis. For an easily budgeted, small, fixed monthly fee, we will take away the worry, hassle and considerable cost of managing your IT environment. In addition, you will have a dedicated Virtual CIO (VCIO) to provide strategic planning and technology recommendations.

ASK’s Total Care solution keeps watch over your systems 24/7. We step in the moment we discover anything amiss. This proactive approach to IT maintenance keeps small problems from becoming big…and expensive!

Total Care Managed IT Services Benefits

Total Care Managed IT Services is our most popular managed IT services program primarily because it offers a predictable monthly cost structure, eliminates the need to build an in-house IT department, and allows businesses like yours to get Fortune 500 class IT management and technical support at an affordable cost.

It’s like hiring 30 people for the price of one!

With ASK’s Total Care Managed IT Services, you’ll have your very own dedicated Client Technology Manager (CTM). Your CTM will meet with you on a regular basis to do a Strategic Business Review where we will go through support tickets, reports, and discuss ways that will help you continue to use technology to its fullest extent.

Aside from having a dedicated CTM, you’ll have full access to superior technical support through our Technical Services Team. We utilize an integrated set of tools to proactively monitor, manage and protect your network. With our Total Care services, you are relieved from being at the mercy of a technology “generalist” by using our Michigan-based IT services.

  • Dedicated Client Technology Manager

  • Predictable Cost

  • 24x7x365 Monitoring and Management

  • Access Superior Help Desk Support

  • Virus Detection

  • Troubleshooting

  • Patch Management

  • Data Backup

Want a hassle-free IT solution? Contact us to schedule your IT assessment.

Request a Technology Assessment

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